Frequently Asked Questions

Here are answers to some common questions. If you don't see the answer to your question, please contact us.

Can I create a custom gift box, or do I have to use the ones shown in the catalog and online?

Any of our products can be made into a custom gift box. There is no additional charge for this; simply add the cost of the items together to get your total.

How much do you charge for shipping?

Standard shipping rates are $8.95.

P.O. Boxes, Alaska & Hawaii, international, and expedited shipments vary in cost. Bulk shipments and freight shipments are calculated separately based on weight and destination.

Do you charge extra for the gift boxing?

No, there is no extra charge for gift boxing, however there is a discount that is applied to ready made gift boxes. All Cherry Republic gifts are packed in complementary gift boxes, and include our signature touches of birch bark, pine cones, and cedar sprigs. Gift Tins are available at an additional charge.

Can I send you cards and other corporate items to go inside my gifts?

Yes! Personalize one of Cherry Republic's beautiful complimentary cards with your message. Or send us your own card and we'll include it in your package. Email us your business logo, and we can add that to the card. We can add almost any custom materials to your gifts for free. Simply let us know at the time you place your order and we will help explain how to get the material to us.

How long does it take from the time you receive my order until my client receives it?

Ground shipping throughout the continental USA takes no more than 5 business days. Specific arrival dates can be requested with adequate lead time. Otherwise we ship the orders as soon as they are received and processed.

Will my gift arrive in time for the holidays?

Yes. We've been doing this for over two decades and are experts at getting large orders shipped and delivered on-time. If you order before the deadline, we guarantee your gift will arrive on-time. Here are our cutoff dates for each holiday:

To ensure delivery in time for... Place your order by...
Thanksgiving November 18
Hanukkah November 27
Christmas December 17
New Year's December 23

I need some products immediately. Do you offer expedited shipping? How much does it cost?

Second Day and Next Day shipping is offered at an additional charge based on weight and destination. Contact a expert business gift consultant for more details.

What types of payment do you accept?

All major credit cards are accepted, pre-payment by check or money order, payment terms may be established through a credit approval process.